FAQ
General Questions
Q: What is Cozy Clover LLC?
A: Cozy Clover LLC offers thoughtfully designed sewing patterns, embroidery files, and creative bundles to help bring your handmade projects to life with comfort and charm.
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Q: Who are your products for?
A: Our products are perfect for sewists and crafters of all skill levels – whether you're a beginner or an experienced maker, there's something cozy here for you!
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Q: Do you offer digital or physical products?
A: We primarily offer digital downloads for sewing patterns, embroidery files, and stencils. This ensures you get instant access and can start your project right away!
Sewing Patterns
Q: Are your sewing patterns beginner-friendly?
A: Yes! Each pattern comes with step-by-step instructions and visual guides to make sewing fun and approachable for everyone.
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Q: What format do your sewing patterns come in?
A: Our patterns are delivered as PDF files, ready for you to print and use at home.
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Q: Can I sell items made from your sewing patterns?
A: You're welcome to sell finished items made using our patterns. We just ask that you credit Cozy Clover LLC as the designer on any online posting and include our website .
Embroidery Files
Q: What format are your embroidery files in?
A: Our embroidery files are provided in [common embroidery file formats, e.g., PES, DST, EXP] to ensure compatibility with most embroidery machines. Please reach out to support if you do not see a compatible file type for your machine.
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Q: Do your embroidery files include instructions?
A: Yes! Each embroidery file comes with placement guides, thread suggestions, and step-by-step instructions for flawless results.
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Q: Can I resize embroidery designs?
A: We recommend using the sizes provided to ensure the best stitch quality. If resizing is necessary, please consult your embroidery software for proper adjustments.
Bundles
Q: What’s included in your bundles?
A: Our bundles are curated collections of sewing patterns, embroidery files, or themed designs, offering great value and creative inspiration.
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Q: Are the items in bundles available separately?
A: Yes, most of our bundle items are available for individual purchase. Bundles simply offer a discounted rate when bought together.
Purchases & Downloads
Q: How do I access my digital downloads?
A: After purchasing, you'll receive an email with download links. You can also access your files directly from your account under "My Downloads."
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Q: What if I didn't receive my download link?
A: Please check your spam folder first. If you still can't find it, contact us at [Your Support Email] and we’ll sort it out for you.
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Q: Do you offer refunds?
A: Due to the digital nature of our products, we cannot offer refunds. However, if you encounter any issues, please contact us and we'll do our best to help!
Support
Q: How can I contact you if I have a question?
A: You can reach us via our Contact Us page or email us directly at support@cozycloverllc.com
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Still have questions?
Don’t hesitate to reach out via our Contact Us page – we’re here to help make your creative journey as cozy and delightful as possible!